Windows will detect the device and install the correct driver. To do so, you’ll need to launch the Device Manager and locate a device named something like “Intel SST Audio Controller.” You’ll open the device’s properties window, uninstall it from your system, and tell Windows to delete the device driver. The rest of the official Microsoft blog post outlines the instructions for removing the buggy driver. The buggy update in question is version 9. To regain audio, we recommend you uninstall the driver. If your audio broke recently, and you’re running Windows 10 version 1803 or above, please check to see if the incorrect driver was installed. After receiving reports from users that their audio no longer works, we immediately removed it and started investigating. He writes:Īn Intel audio driver was incorrectly pushed to devices via Windows Update for a short period of time earlier this week. Click on the Download button on the sidebar and go to the official Realtek download page. If you don’t trust Windows Update, you can also follow the instructions below.īleeping Computer brought this to our attention, but the official details come straight from Matthew van Eerde, a Senior Software Engineer on Microsoft’s Windows team. Download and install the free Realtek HD Audio Driver it’s an easy process that takes just a few minutes, and enjoy the HD quality sounds through your computer’s speakers and headphones. Which means that you should be able to check for updates and it will be fixed once the new patch is installed. Update: Microsoft has released a new patch to resolve the problem. Windows Update KB4468550 now removes the driver automatically from systems that received it incorrectly.
If your PC suddenly can’t play audio, here’s how to fix it. Earlier this week, Microsoft released a buggy Intel audio driver that broke the sound on some PCs. Any help would be appreciated.Windows Update keeps breaking things. From online forums, it appears I'm not the only one having issues since the upgrade. The mfgs of the sound cards and USB sound device have made suggestions, but no luck. The sound cards and USB audio adapter also showed as working properly when they were installed.
465.89Īll devices and drivers show as working properly in Device Manager. Also tried going back to the older Realtek driver that had worked before, which is where I've left it. I've tried uninstalling, reinstalling, and/or updating drivers for Realtek, Nvidia and each sound device. There is still no sound through the Nvidia graphics card, monitors or speakers. However there was still no sound when testing the USB audio in Windows' Sound Settings. That showed promise when I tested the speaker config in their software - it produced sound through the speakers. My latest attempt was to use a USB Audio Adapter. There is no BIOS to disable the Realtek sound chip, but I completely removed the device drivers, etc., when I installed each sound card. So I tried sound cards from 2 different manufacturers. I've tested the receiver and speakers and they work. Prior to that my Realtek on-board sound chip worked well with my JVC receiver and surround speaker system. After that upgrade, I've had no sound through my displays or speakers.
My sound issue has been going on since 1/13/21 when I installed the 20H2 Win10 update.